Loading... Please wait...

Popular Brands

Become a Taichi Insider

Shipping and Availability

Shipping Policies

We ship to virtually all U.S. and Canadian addresses, including PO Box and APO/FPO addresses.  Sorry, but at this time we will not ship to other international locations due to distributor agreements.  For Canadian orders and orders outside the Continental U.S., you will be contacted with a shipping estimate for your approval prior to order processing. 

All orders totalling more than $150 and shipping within the continental U.S. will be shipped free of charge using either UPS Ground or US Priority Mail, excluding oversized items such as Taichi Gear Bag.  Orders totalling less than $150 will be shipped at the price quoted during the Checkout Process.  Within 24 hours of your order shipping, you will be sent tracking information to the email address provided at the time of order.  Shipping via UPS Ground or US Priority Mail will take between 1 and 5 business days in transit within the continental U.S.

Expedited shipping is available.  Customers receiving FREE UPS Ground Shipping will pay the difference between UPS Ground and either 2 Day or Overnight shipping charges if expedited shipping is required.  We highly recommend contacting us by phone or email, prior to ordering, if your items are urgently needed by a particular date to ensure that availability and shipping method will meet your timeline.

Some items are too large to be shipped via standard methods.  Oversized items and any subsequent oversized shipping fees are explained on the item's product page and displayed in the shopping cart.

Packages typically are not sent "signature required".  It is up to the delivery driver's discretion as to whether or not, and where to leave a package.  TaichiMoto is not responsible for damage or theft of packages left by delivery services.  If you would like to request that a signature be obtained at the time of delivery, please select that option at the time of checkout.

Availability of Products and Order Processing

We physically stock many of the items on this website.  And we do our best to keep up to date, accurate inventory information in our system.  Most items in stock at the US warehouse ship within 1-2 business days, items that are imported from Japan within 10-15 business days.  However, working with multiple inventory control systems at the manufacturer/distributor/retailer levels, dealing with international communication and time zone differences, import/customs issues, and the exclusivity of RS Taichi products give rise to some unique challenges in ensuring product availability.  Some delays in availability can occur.  In other words, this isn't generic stuff available at every corner store, so please allow us to work with you when an item is not available as expected.  We usually manage to seamlessly handle all the challenges behind the scenes so you, the customer, simply get your product quickly even if we have to bring it in from Japan especially for you.  If you are one of the unlucky few who experiences a delay in your order, it is our pledge to handle your order with as much expediency and professionalism as possible.  You will be kept informed of your order's progress.  We import items directly from the manufacturer in Japan on a very frequent basis, and will always work with customers and suppliers to make sure we fill orders as quickly as possible. 

The bottom line is this: you will never be left in the dark about what is happening with your order or with your hard earned money tied up on an order we can't fill.  We will communicate with you and get your order to you as quickly as possible.  That is our guarantee to you.